Thank you for choosing Vehicle Lookup!

You can submit a request to obtain a full or partial refund of your vehicle history report within 14 days after your purchase. If the refund request is not received within this timeframe then you will not be eligible for a refund. Please note, the reliance on any vehicle history report when purchasing a vehicle is at your own risk. We cannot be held liable for any purchases you make in reliance on our reports. 

Valid refund reasons:

• You received an empty report;
• You can’t open your report or receive an error message;
• You were charged twice for the same report.

Invalid refund reasons:

• Inaccuracies in a report
• Incomplete report
• Untimely report

To submit a refund request please contact us via live chat or email the following information to:

• Email Subject: Refund request
• Your e-mail:
• Vehicle VIN number:
• Reason for the refund:
• Your Name:
  
  

You can reach out to us by Live chat or email. Our dedicated representatives will be available to speak with you and address your concerns.

info@vehiclelookup.com